"When
it comes to people's abilities, there's poor, fair, good, great, super
great...and Jim Corley. Jim was beyond great. He related very well to
customers. He answered their questions correctly and got them set up
superbly...but most of all...when he left a customer's site after
training their people the people he trained remembered and
understood what he had shown them. We dealt with thousands of radio
stations. In other words, all types: Great, good, fair, poor. When Jim
worked with them, they all were better for the time he spent with them.
I can honestly say we never had a complaint about Jim or his work. I
had field techs numbering 25 to 50 over the years and Jim was
definitely in the top. I can think of about 2-3 that were approximately
as good. They don't come any better!"
--Dave Scott, CEO, Founder, Scott Studios Corp.
http://ss32support.com
After over 19 years of experience working in the day-to-day operations
of radio stations across Texas, Jim Corley began working for Scott
Studios in 1996 as a support technician. For six years, he provided
support via phone, remote desktop, email, instant messaging, and in
person. During this time, he traveled across the United States and
Mexico, installing systems and conducting on site training seminars for
station staff. When dMarc Broadcasting purchased the Scott Studios
Automation System in 2002, Jim Corley’s intimate familiarity with the
SS32 system had garnered him the position of senior technician, a
position he maintained while mentoring the technical support team under
dMarc.
The depth of his experience led to his involvement in
training and software development when, in 2006, Google Inc. purchased
the Scott Studios Automation System from dMarc. In addition to
providing third-tier support, Jim Corley created training curriculum
for clients and staff members, created and conducted WebEx
demonstrations for the Google Audio client base, and voiced training
videos for the new V6 product. Because of his experience, he assisted
the QA and Development teams throughout the software testing process to
ensure the product met the practical needs of the broadcast industry.
After Google’s exit from the radio automation industry in
2009, Jim Corley founded Corley Technical Services in order to bring
his three decades plus of radio and broadcast automation experience
directly to his clients. SS32 Support was created to focus on one
important thing: quality support at affordable prices.