User Report: ARC Plus Provides Remote Control From … Mozambique
CITY, Fla. — For many years, the stations that comprise the Panama
City, Fla., market cluster for Clear Channel had a variety of remote
control systems. Some of these systems eventually were discontinued
and not supported by the vendors anymore.
ARC Plus iPhone App
2002, capital was approved to replace these aging systems with a
common platform. Burk Technology had introduced the ARC Plus; the
system was selected to be that platform. Before the ARC Plus units
were delivered, it was determined that there were some problems with
the new product and Burk decided to delay deployment.
offered to send new ARC-16 systems and equip them with all of the
capabilities we needed at the three FM and one AM transmitter sites
until the ARC Plus was “ready for prime time.” We agreed, ARC-16s
were installed and it was agreed we could keep these and return them
for full credit when the ARC Plus systems were delivered.
2009, the UPS man delivered a stack of Burk boxes containing the
newly revised ARC Plus systems for all of my sites. As promised, Burk
took back the ARC-16 systems for full credit and I installed the ARC
Plus units in their place.
was easy after the first site was finished and the learning curve for
installing the systems and programming the alarms, status, command
and metering was fast. Initially, some of my sites did not have
high-speed Internet connectivity so I could not take advantage of the
IP connectivity and I used the telephone interface at those sites. My
WDIZ(AM) site and the WEBZ(FM) transmitter site had DSL with static
IPs so I was able to have both IP and telephone connectivity with the
new ARC Plus units immediately.
1 and 2 of the firmware utilized Java and could be a little testy at
times according to the speed and other factors; however, now that the
new Version 3 firmware is loaded, I am also able to access the ARC
Plus units at my other sites, WPAP(FM)/WFSY(FM) and WFLF(FM), using
the low-speed connectivity of the Clear Channel SATL satellite system
… something I could not do successfully with the earlier versions
new Version 3 firmware is rock-solid via both IP and telephone. I
should note that telephone connectivity was fine with Versions 1 and
advantage of the Version 3 software is that I can monitor and control
my sites through my iPhone’s browser. The ARC Plus has a built-in
Web server and it allows me to read all meters, check status channels
and control the transmitters at all of my sites. It also
automatically changes my AM site’s daytime and nighttime pattern
might add that I do some international travel related to ham radio DX
contests and DXpeditions and I have sat in my hotel in Croatia, the
island of St. Martin and on Midway Island (literally in the middle of
Pacific Ocean) and checked my transmitters using the Web interface.
is likely that by the time you read this, I will have already been to
Mozambique on another DXpedition in October, and I am confident that
I will have been able to check on my sites from there as well.
you have an ARC Plus and you haven’t upgraded to the Version 3
firmware, I would strongly recommend it. It will make things even
simpler with the ARC Plus.
have found the ARC Plus system to be very reliable. I have UPS power
at each of my sites so that it may call out in the event of a power
failure to let me know that the power has failed and that the
generator is online and the transmitters returned to the air.
up the ARC Plus is simple and requires no scripts, drawing diagrams
or special programs except for a simple self-explanatory program to
do the initial setup for the site. One can have a site up and running
in less than an hour.
you are considering a replacement for your current remote control
system for the transmission facilities, I would strongly recommend
that you take a hard look at the Burk ARC Plus. I think you will like
information, contact Matt Leland at Burk Technology in Massachusetts
at (978)486-0086 x703 or visit www.burk.com.