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Radio IT Management
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IT Issues for Radio
Until our new data system is fully integrated, please
click here
for articles prior to September 1, 2006.
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Overcome ITSM Stage Fright
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by Bill Eldridge, 6.21.2006
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You've gone through the hoops of getting your IT Service Management together; now it's time to go live.
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The Three Rings of Service Support
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by Bill Eldridge, 4.20.2006
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In the March 1 issue, the author presented the third in a multi-part series on IT Service Management.
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There When You Need It
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by Bill Eldridge , 3.01.2006
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In the June 8 and Aug. 17, 2005 issues, the author discussed IT Service Management. The series continues here. Readers can now review all articles in the series at www.rwonline.com. Click on the tab IT Service Management.
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IT Service Delivery in Broadcast
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by Bill Eldridge, 8.17.2005
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Information technology is playing a much larger role in the broadcast facility, and this series examines how to acknowledge and work with this change. In the June 8 issue we discussed a general sketch of IT Service Management. Let's dig into the different areas of ITSM along with practical applications for the broadcast industry.
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IT Service Management for Broadcast
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by William M. Eldridge, 6.08.2005
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In the days of analog recording, routine maintenance for tape machines and other studio gear was a must; and emergency plans were straightforward. As broadcast has turned digital, more and more information technology equipment and software has been integrated into the facility.
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